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Home » Services » Occupational Therapy

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Occupational Therapy in New South Wales & Queensland

Occupational Therapy is an AHPRA-registered Allied Health profession focused on helping people of all ages take part in the everyday activities that matter most to them, from getting dressed and returning to work, to play, learning, and independent living at home. All CAHC Occupational Therapists hold current AHPRA registration and are members of Occupational Therapy Australia (OTA), the peak professional body. Our OT team works with adults navigating stroke recovery, hand injuries, NDIS participation, aged care needs, and WorkCover claims and with children who may benefit from support with sensory processing, fine motor skills, and school readiness. With multilingual practitioners available across our clinic network and home visits offered throughout Greater Sydney & Queensland, CAHC makes it straightforward to access the right OT support in the right setting.

Funding accepted: NDIS · Medicare CDM · WorkCover · DVA · Private Health · Support at Home

Home visits, clinic and aged care facility sessions available · Open 6 days · Online booking available

Book your OT appointment online

Book online

or contact

  • 1800 00 CAHC

What is Occupational Therapy?

Occupational Therapy is an AHPRA-registered Allied Health profession that focuses on helping people participate in the activities — occupations — that are meaningful and necessary to their daily lives. When illness, injury, disability, or developmental difficulty makes these activities harder, an OT assesses the barriers and works with the person to develop practical strategies that support greater independence and quality of life. All CAHC Occupational Therapists hold AHPRA registration and are members of Occupational Therapy Australia (OTA).

The breadth of OT practice is significant: the same profession serves a child who experiences difficulties with sensory processing, a stroke survivor relearning to dress themselves, a worker with a hand injury returning to their trade, and an aged care resident whose home needs modification to remain safe and liveable. At CAHC, Occupational Therapists work as part of a multidisciplinary team alongside Physiotherapists, Exercise Physiologists, Psychologists, and Speech Pathologists — meaning patients can access multiple disciplines at the same clinic without multiple referrals.

Adult OT​

Our adult OT service supports people returning to function after illness, injury, or surgery; those managing neurological or chronic conditions; workers with occupational injuries; NDIS participants; and older adults seeking to remain safe and independent at home. Services range from hands-on Hand Therapy and cognitive rehabilitation to home modification assessments and assistive technology prescription under aged care and NDIS funding.

Paediatric OT

Our Paediatric OT service supports children's development across play, self-care, learning, and social participation. Children who may benefit from Paediatric OT include those experiencing difficulties with sensory processing, fine and gross motor skill development, school readiness, and everyday tasks at home or in the classroom. Sessions are structured around each child's individual strengths and goals, and parents are an active part of the process throughout.

Conditions and situations our OTs support

Adult OT — Neurological & Acquired Conditions

  • Stroke rehabilitation — relearning daily living skills, home modification assessment, return-to-driving assessment
  • Traumatic brain injury (TBI) — cognitive rehabilitation, fatigue management, return-to-work support
  • Multiple sclerosis (MS) — energy conservation strategies, assistive technology, home modification
  • Parkinson’s disease — fine motor support, home safety, cognitive strategies
  • Spinal cord injury — upper limb function, environmental modification, assistive technology

Adult OT — Musculoskeletal & Hand Therapy

  • Hand and upper limb injuries — fractures, tendon injuries, carpal tunnel syndrome, trigger finger
  • Splinting and orthotic fabrication
  • Post-surgical hand rehabilitation (including following orthopaedic surgery)
  • WorkCover Hand and upper limb injury rehabilitation — SIRA-eligible
  • Repetitive strain injuries and occupational overuse syndrome

Adult OT — Mental Health & Cognitive

  • Mental health conditions affecting daily function — anxiety, depression, PTSD (in conjunction with our Psychology team)
  • Cognitive rehabilitation for acquired brain injury, dementia, or post-COVID cognitive difficulties
  • Vocational rehabilitation and return-to-work planning
  • Fatigue management programs

Adult OT — Aged Care & Support at Home

  • Home modification assessments — ramps, grab rails, bathroom modifications, doorway widening
  • Assistive technology prescription — mobility aids, adaptive equipment, communication devices
  • Falls prevention assessments in the home environment
  • Allied Health OT services for eligible aged care clients under the Support at Home program
  • Support at Home Program

Adult OT — NDIS

  • Functional Capacity Assessments (FCAs) — for NDIS planning and plan review
  • Assistive technology (AT) reports and prescription — low, medium, and high-cost AT
  • Home modification reports for NDIS-funded modifications
  • Supported independent living (SIL) assessments
  • Eligibility depends on your individual NDIS plan goals — speak with your support coordinator or contact us to confirm.
  • NDIS Services

Adult OT — Workplace & Driving

  • Workplace ergonomic assessments — desk setup, workstation modification, injury prevention
  • Return-to-work planning and functional workplace assessment (WorkCover)
  • Driver assessments — for people with acquired disability or neurological conditions (conducted by OTs with specialist driver assessment training; assessment outcomes are reported to the relevant state authority; CAHC does not guarantee any licence outcome)

Paediatric OT — Developmental & Sensory

  • Children who experience sensory processing difficulties — sensory-seeking or sensory-avoiding behaviours affecting learning and daily life
  • Fine motor skill development — handwriting, drawing, self-care tasks
  • Gross motor development — coordination, balance, core strength
  • Developmental delay — general or in specific skill areas
  • Children with Autism Spectrum Disorder (ASD) — sensory, motor, and daily living skill support (strength-based approach; CAHC OTs assess and support functional skills, not diagnose)
  • Children who experience difficulties associated with ADHD — organisational strategies, sensory and motor support
  • Dyspraxia / Developmental Coordination Disorder (DCD)

Paediatric OT — School & Participation

  • School readiness assessments and intervention
  • Handwriting programs
  • Social participation and play skill development
  • School and classroom environmental recommendations
  • Paediatric assistive technology

OT Sub-Specialties at CAHC

Hand Therapy

Our Occupational Therapists provide assessment and treatment for hand and upper limb conditions including fractures, tendon injuries, post-surgical rehabilitation, and repetitive strain. Services include splinting, exercise prescription, wound care support, and graduated return-to-activity planning. Hand Therapy is available for WorkCover (SIRA-eligible), DVA, and self-referred patients. Workers Compensation

Functional Capacity Assessments — NDIS

A Functional Capacity Assessment (FCA) is a structured, documented assessment of a person’s functional abilities, used to inform NDIS planning, determine support needs, and support plan reviews. CAHC OTs conduct FCAs using validated standardised measures, structured observation, and clinical interview — with a written report submitted to the NDIA for plan decisions. Eligibility depends on your individual NDIS plan goals — speak with your support coordinator or contact us to confirm.

Home Modification Assessments

CAHC Occupational Therapists assess the home environment and recommend modifications to support safe and independent living. Common modifications include grab rail installation, ramp access, bathroom modifications, and doorway widening. Home modification reports can be used to apply for NDIS-funded modifications or Support at Home program funding. This service is particularly valuable for aged care clients, NDIS participants, and patients transitioning home after hospitalisation.

Assistive Technology (AT) Prescription

CAHC Occupational Therapists are qualified to assess, recommend, and report on assistive technology needs across all applicable funding streams. AT ranges from low-cost daily living aids (reachers, adapted cutlery, shower chairs) to complex, high-cost equipment (powered wheelchairs, communication devices, home automation). AT reports are a core NDIS OT service and can also be provided under DVA and aged care programs.

Paediatric Sensory Processing Support

CAHC Occupational Therapists use sensory integration and evidence-informed approaches to support children who experience difficulties related to how they receive and respond to sensory information. Sessions may take place in the clinic, at school, or in the home environment, and parents are an active participant throughout the process. Eligibility for NDIS-funded sensory processing support depends on your child’s individual plan goals — speak with your support coordinator or contact us to confirm.

Workplace Ergonomics

CAHC Occupational Therapists assess and advise on workplace setups to support injury prevention and facilitate return to work. Services include workstation assessments, job task analysis, and recommendations for physical workplace modifications. Workplace ergonomic assessments are available for WorkCover cases and self-referred corporate clients. Workers Compensation

Fees & Funding

NDIS — National Disability Insurance Scheme

Occupational Therapy is one of the most NDIS-funded Allied Health disciplines in Australia, primarily accessed through the Capacity Building — Improved Daily Living budget. Key NDIS OT services at CAHC include Functional Capacity Assessments, assistive technology reports, home modification reports, and ongoing therapy supports. CAHC works with plan-managed, self-managed, and NDIA-managed participants, and can deliver services in the clinic, via home visit, or at aged care facilities. Eligibility depends on your individual NDIS plan goals — speak with your support coordinator or contact us to confirm. NDIS Services

Medicare — Chronic Disease Management (CDM) Plan

OT is an eligible Allied Health profession under Medicare CDM for patients with a chronic condition lasting six months or longer. A GP referral (CDM care plan) provides access to up to five Allied Health sessions per calendar year. Rebate amounts are subject to change — confirm current rates with your GP or the clinic.

WorkCover NSW / SIRA

CAHC Occupational Therapists are SIRA-eligible, providing Hand Therapy, workplace assessments, and return-to-work planning for injured workers under WorkCover NSW. CAHC’s Free Insurance Claims Advisory handles all WorkCover paperwork, so there is no administrative burden on the patient. Workers Compensation

DVA — Department of Veterans' Affairs

Gold Card holders may access OT for all clinically necessary treatment. White Card holders may access OT for accepted service-related conditions. A D904 referral form from the treating GP is required. Rebate amounts and entitlements are subject to change — confirm current DVA eligibility with your GP or contact us directly.

Support at Home Program (Aged Care)

OT services — including home modification assessments, assistive technology prescription, and functional assessments — are available under the Support at Home program for eligible aged care clients. Support at Home Program

Private Health Insurance

Most major health funds cover OT under Extras/Ancillary cover. HICAPS on-the-spot claiming is available at all CAHC clinics. Annual limits and per-service rebates vary by fund and level of cover — check with your fund before your appointment.

Self-Funded / Out-of-Pocket

No GP referral is required for a private Occupational Therapy appointment at CAHC. Contact your nearest clinic for current fee information.

What to Expect — Your First OT Appointment

Step 1 — Before you arrive: bring your referral letter (required for Medicare CDM, DVA, and WorkCover appointments), Medicare card, health fund card, and any relevant medical reports or imaging. If you are NDIS-funded, bring a copy of your current NDIS plan. For Paediatric OT appointments, bring any previous assessments, school reports, or developmental history forms sent to you in advance.

Step 2 — Initial interview: your OT will ask about your goals, your daily routine, the activities you are finding difficult, your living or work environment, your medical history, and what you hope to achieve. For Paediatric OT appointments, this interview is conducted with parents or guardians, who remain a central part of the process throughout.

Step 3 — Functional assessment: a structured assessment of your current functional abilities using standardised tools, clinical observation, and hands-on tasks relevant to your situation. For Functional Capacity Assessments (NDIS), this is a comprehensive, fully documented process using validated measures.

Step 4 — Report and recommendations: your OT will discuss their findings and work with you to develop a plan — which may include a therapy program, a written NDIS or WorkCover report, assistive technology recommendations, or a home modification report for funding applications.

Step 5 — Intervention begins: therapy sessions, home visits, school visits, or report writing commences depending on your goals, situation, and funding stream.

Parents are encouraged to participate in their child’s OT sessions. Support persons are welcome at adult appointments.

Our Occupational Therapy team

All CAHC Occupational Therapists hold current AHPRA registration and are members of Occupational Therapy Australia (OTA). Our OT team has experience across adult and Paediatric OT practice, with sub-specialty expertise including NDIS Functional Capacity Assessments, Hand Therapy, home modification assessment, and Paediatric sensory processing support. CAHC’s broader practitioner network includes Vietnamese, Mandarin, Cantonese, Korean, Norwegian, and Laotian speakers.

Daphne Ho
Occupational Therapist
Alicia Wu
Occupational Therapist
Bailey Wang
Occupational Therapist
Judinah Banania
Occupational Therapist

What Our Patients Say

CAHC holds 2,757 five-star Google Reviews across our network — see what patients and families are saying about the care they have received at our clinics.

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For Medical Practitioners, Referrers & Support Coordinators

For GPs and Medical Specialists

GPs and medical specialists can refer patients via a Chronic Disease Management (CDM) plan (up to five Allied Health sessions for eligible chronic conditions), or via a standard referral letter for WorkCover, DVA, or private patients. OT referrals are particularly appropriate following stroke, traumatic brain injury, hand injury, orthopaedic surgery, or for patients experiencing functional decline who require home modification assessment or assistive technology prescription. CAHC's Free Insurance Claims Advisory manages WorkCover and DVA paperwork, removing the administrative burden from both the GP and the patient.

Submit a referral

Refer a Patient

or email

  • referral@completeahc.com.au

For NDIS Support Coordinators

CAHC Occupational Therapists provide Functional Capacity Assessments, assistive technology reports, and home modification reports for NDIS participants across Greater Sydney & Queensland. FCAs are available for both initial planning and plan review purposes. CAHC works with plan-managed, self-managed, and NDIA-managed participants, and can execute a service agreement promptly. Home visits and clinic-based appointments are both available.

NDIS Support Coordinators

Submit an NDIS referral

or contact

  • (02) 9129 0707

Frequently Asked Questions (FAQs)

What does an Occupational Therapist do?

Occupational Therapists are AHPRA-registered allied health professionals who help people of all ages participate in the everyday activities — occupations — that matter to them. This includes supporting adults after stroke, brain injury, or hand surgery to relearn daily living skills; helping workers with occupational injuries return to their trade through Hand Therapy and workplace assessment; assisting NDIS participants with Functional Capacity Assessments and assistive technology; and supporting children who may benefit from help with sensory processing, fine motor skills, and school readiness. OT practice spans clinic, home, school, and workplace settings.

Do I need a GP referral to see an Occupational Therapist?

No GP referral is required to book a private Occupational Therapy appointment at CAHC — you can contact us directly or book online. A GP referral is required to access Medicare CDM rebates (for eligible chronic conditions), and WorkCover patients require insurer approval before their first appointment. NDIS participants do not need a GP referral — your NDIS plan and a service agreement with CAHC are all that is needed. DVA patients require a D904 form from their GP or treating medical officer.

How much does Occupational Therapy cost at CAHC?

Self-funded patients are welcome — please contact your nearest clinic for current fee information. Medicare CDM rebates apply to eligible patients with a GP-initiated care plan (up to five allied health sessions per calendar year). Rebate amounts are subject to change — confirm current rates with your GP or the clinic. NDIS-funded appointments are billed at applicable NDIS rates with no out-of-pocket cost for participants whose plan covers the service. Eligibility depends on your individual NDIS plan goals. WorkCover patients with an approved claim pay nothing upfront — CAHC handles insurer billing directly. DVA Gold Card holders access OT at no out-of-pocket cost for clinically necessary treatment. Private health fund rebates vary by fund and level of cover; HICAPS on-the-spot claiming is available at all clinics.

Is Occupational Therapy covered by the NDIS?

Yes. Occupational Therapy is one of the most funded Allied Health disciplines under the NDIS, primarily accessed through the Capacity Building — Improved Daily Living budget. CAHC OTs provide Functional Capacity Assessments, assistive technology reports, home modification reports, and ongoing therapy supports for NDIS participants. Eligibility depends on your individual NDIS plan goals — speak with your support coordinator or contact us to confirm. NDIS Services

What is a Functional Capacity Assessment (FCA) and do CAHC OTs provide them?

A Functional Capacity Assessment is a comprehensive, structured assessment of a person’s functional abilities — how they manage daily tasks, self-care, mobility, communication, and participation. FCAs are used by the NDIA to inform NDIS planning decisions and support plan reviews. CAHC AHPRA-registered Occupational Therapists conduct FCAs using validated standardised measures, structured clinical observation, and formal interview. The completed written report is submitted to the NDIA or shared with the participant’s support coordinator. Eligibility depends on your individual NDIS plan goals — speak with your support coordinator or contact us to confirm.

Can an OT help with home modifications?

Yes. CAHC Occupational Therapists assess the home environment and write reports recommending modifications to support safer and more independent living. Common modifications include grab rail installation, ramp construction, bathroom adaptation, and doorway widening. Home modification reports from an OT can be submitted to support NDIS-funded or Support at Home-funded modification applications. This service is particularly beneficial for older adults, NDIS participants, and people returning home after a hospital stay. Support at Home Program

Can Occupational Therapy help my child?

Yes. Paediatric Occupational Therapy at CAHC is designed to support children’s development across play, self-care, learning, and participation. Children who may benefit include those experiencing fine or gross motor delays, sensory processing difficulties, challenges with school readiness, and children with ASD or ADHD who would benefit from strategies to support daily living and learning. Sessions are strength-based and goal-focused — our OTs assess and support functional skills; developmental diagnoses are made by paediatricians and other specialists. NDIS-funded Paediatric OT is available for eligible participants. Eligibility depends on your child’s individual plan goals — speak with your support coordinator or contact us to confirm.

What is sensory processing and how can OT help?

Sensory processing refers to how the brain receives, interprets, and responds to sensory information from the environment and the body. Some children experience difficulties regulating sensory input, which can affect their behaviour, learning, daily routines, and participation. CAHC Occupational Therapists use sensory integration principles and evidence-informed approaches to support children who experience these difficulties. Sessions are tailored to each child’s sensory profile and goals, and may take place in the clinic, at school, or in the home. Parents play an active role throughout the process.

Can an OT provide a driver assessment?

Yes. Occupational Therapists with specialist driver assessment training assess whether a person with an acquired disability or neurological change is safe to return to driving. The assessment involves clinical evaluation, on-road assessment, and a formal report submitted to the relevant state licensing authority. CAHC can advise on the availability of driver assessment services at your nearest clinic. Please note that assessment outcomes are determined by the OT and reported to the relevant authority — CAHC does not guarantee any licence outcome.

Can I access OT under WorkCover?

Yes. Occupational Therapy is a SIRA-eligible service under WorkCover NSW. Common WorkCover OT referrals include Hand Therapy for hand and upper limb injuries and workplace ergonomic assessments to support safe return to work. CAHC’s Free Insurance Claims Advisory manages all WorkCover paperwork and insurer liaison — at no cost to the patient. Workers Compensation

Do you offer OT home visits?

Yes. CAHC Occupational Therapists provide home visits for home modification assessments, NDIS participants who prefer or require in-home sessions, aged care clients, and patients transitioning home following hospitalisation. Home visits are available across Greater Sydney & Queensland. Home Visits at CAHC

What is the difference between OT and Physiotherapy?

Occupational Therapists focus on a person’s ability to perform daily activities and occupations — self-care, work, play, and participation in everyday life. Physiotherapists focus on movement, pain management, and physical rehabilitation. The two disciplines are highly complementary, and CAHC patients often access both within the same clinic and funding stream — for example, a WorkCover patient may receive Hand Therapy from an OT and exercise rehabilitation from a Physiotherapist simultaneously. Physiotherapy at CAHC

Do you offer Paediatric OT under NDIS?

Yes. NDIS-funded Paediatric Occupational Therapy is available at CAHC. Common Paediatric NDIS OT supports include therapy for developmental delay, sensory processing difficulties, fine and gross motor skill development, assistive technology assessment, and Functional Capacity Assessment reports for plan reviews. Eligibility depends on your child’s individual NDIS plan goals — speak with your support coordinator or contact us to confirm. Parents should confirm that OT therapy or assessment is included in their child’s plan goals before booking.

Our OT Clinics

CAHC offers Occupational Therapy across our Greater Sydney & Queensland clinic network, with home visits, school visits, and aged care facility sessions also available, find your nearest clinic below:

See all CAHC locations

Related Services

CAHC’s Occupational Therapy team works alongside the following services — your OT can coordinate referrals within our network directly.

  • NDIS Services — Comprehensive Allied Health under your NDIS plan across all 9 disciplines
  • Support at Home Program — OT home modifications, AT prescription, and Allied Health under the Support at Home program
  • Home Visits — Occupational Therapy and Allied Health delivered to your home or aged care facility
  • Physiotherapy — Injury rehabilitation, post-surgical recovery, and musculoskeletal conditions
  • Workers Compensation — SIRA-registered WorkCover OT including Hand Therapy and workplace assessments
  • Psychology — Mental health support — our OT and Psychology teams work together at CAHC

Ready to get started?

Ready to book an Occupational Therapy appointment or discuss a referral? CAHC’s OT team is available across Greater Sydney & Queensland — in clinic, at home, or at your aged care facility.

For Patients​​

Book your appointment

Book online

or contact

  • 1800 00 CAHC
  • info@completeahc.com.au

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